Q1: How long does it take to heat up?
A1: Plug the clothes steamer's power cord into the mains socket (110V AC), the power switch will start flashing. After 15 seconds, the steam iron is ready to use.

Q2: The clothes steamer sometimes makes a gurgling sound when in use, is this normal?
A2: Notice: Our clothes steamer is a water pump heating type. During heating, it is normal to make a sound. Please wait for a few seconds and the steam will be released. It is normal for the steamer to make noise during the heating process! Don't worry!

Q3: Do steamers really work on clothes?
A3: Clothes steamer smooths without scorching, so it's the best tool for delicate fabrics like silk and wool. And its utility goes well beyond garment care—it can easily freshen up bedding, drapes, and upholstery, too.

Q4: What fabrics should not be steamed?
A4: However, not all materials can be steamed, and the method has its limits. Avoid steaming suede, waxed fabrics, and anything plastic to prevent melting. When an extra-crisp finish is desired for durable cotton and linen items such as sheets, dress shirts and khakis, opt for the iron instead.

Q5: Does steaming clothes get rid of smell?
A5: When it comes to steaming clothes vs. ironing them, not only does steaming avoid any risks posed from ironing (such as burning and unintended creasing), but the high temperature of steam lifts surface dirt, allergens, and sweat residue, which helps eliminate odors.

Q6: How do I clean and maintain the steamer?
A6: When the garment steamer has been used for a long time, lime scale will build up inside the iron. At this point, you will notice that when you use the iron, the amount of steam is significantly reduced and the effect of ironing the clothes becomes worse and worse. It is necessary to descale regularly.

1. Pour vinegar and water in a 1:3 ratio into the iron's sink.

2. After heated, press down the steam trigger, keep the steam trigger locked, spray continuous steam, until half of the water in the tank.

3. Turn off the iron, leave to stand for about 10 minutes and then pour out the mixture in the water tank.

4. Repeat the above steps 2-3 times to complete the descaling process.